Monday, 20 August 2007

Personalised instructions


I'm very impressed with the level of service at Ikea these days. I mean, supplying me with instructions is one thing but going that extra step and including a picture of me in them... Now that is how to make a customer feel special.

1 comment:

Bruce said...

OMG!! You never told me you had had your left leg amputated!!

Verification: foperfk